Collection and Use of Personal Information

Roobet collects personal and gameplay information to enable secure operation, account verification (KYC), promotions and responsible gaming measures. Information may include name, contact details, payments and recorded activity according to account settings. Data submitted for bonuses or campaigns is processed solely for eligibility and reward management.

Data Security, Storage and Retention

Your data is stored in secure environments accessible only to authorized personnel and payment agents for the purposes of account management and regulatory compliance. Backup, encryption and strict access controls are used to safeguard sensitive data. Retention periods vary depending on legal requirements and account status; accounts closed by user request may have selected data retained to meet legal obligations and fraud protection.

Sharing, Access Rights and Consent

Personal data may be shared with payment partners or relevant authorities when required for identification, KYC, compliance or payment processing. Players may access, update or request deletion of their information by contacting customer support. Consent for marketing communications can be withdrawn at any time through profile settings or support requests.

Questions about privacy, rights or personal data can be directed via support channels listed in the help centre.